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Where Are the Leaders?

There is a disastrous state of leadership inour elected officials are first and foremost
our national government. Our politicalcommitted to keeping their jobs and getting
system has devolved to a state ofpromoted. And I don't care what bill of goods
territorial agenda, short-sighted positioningsomeone may be trying to sell, the point of
and religious manipulation. Kind of likeview from the "keep my job" reality is
what one would expect in a new governmentCOMPLETELY different than the point of view
such  as  Iraq.  But  not  here!from the "do what's best for the customers"
reality.
Let's see here: a disastrous military
engagement, global terrorism, global warming,One of the fundamental elements of human
a chaotic immigration system, corruption,nature is that we will always focus our
out-of-control health care costs,attention, both consciously and
irresponsible deficits, and an energy policysubconsciously, on whatever we are measuring.
that ensures our addiction to foreign oil forThat which we measure, therefore, determines
decades.what actions we will take and the quality of
those actions. If achieving the measured
In the midst of these urgent challenges, ourresult is important enough to us, or if we
elected leaders selfishly busy themselvescan rationalize it enough, we are extremely
with partisan politics and maneuvering totolerant of the unintended consequences of
ensure control of one party over the other,those actions, even if we would NEVER choose
all the while sabotaging each other's effortsto  produce  those  results.
to deal intelligently with these serious
issues. This isn't about Democrats orMap all of this on to the black comedy
Republicans. This is about charlatans of allunfolding in our nation's capital and it
persuasions.appears that we have elected an army of
well-meaning people who has a value system
The biggest impediment to leadership in ourbased on self-promotion, survival and keeping
government is that America doesn't electthe  boss  happy.
"leaders". We elect "managers". We put people
in power who are well-suited for popularWell, that value system may be fine if you're
elections, but don't have a clue what ithiring a summer manager for your ice cream
means to "lead". They know what it means tostore at the beach, or even if you want a
"get  promoted"  and  "keep their jobs". Ugh!loyal partisan to manage your car plant in
Iowa. But it totally sucks for hiring someone
Think about it. A manager is primarilywho is going to have to deal with complicated
responsible to his "boss", and, ideally topolitical, economic and environmental
the organization. He's "interested in" thechallenges that plunge entire regions of the
customer's needs, but mainly becauseworld  into  death  and  chaos.
responding to those needs in a cost-effective
way promotes the success of the company. AndWe need to stop putting managers in positions
make no mistake about it, to a manager thethat demand leaders. We need people of
life and health of the organization iscourage and vision, and we need to reward
everything. Yes, some managers do growthem for being willing to upset the status
disillusioned with the organization, andquo, rather than punishing them as soon as
leave it. But those who stay have a vestedthey say or do something that ticks off our
interest in the organization, MUCH more solittle  corner  of  the  neighborhood.
than they have to the customers or any
particular  "customer  service"  policy.Leadership is about finding a way to cause
excellence and greatness. Nobody said that
Isn't that what we're seeing in Washington?is an easy task. So what? Stop making
Our elected Representatives tow the "party"excuses! I don't give a flying hoot if you,
line, they do what their "bosses" tell themMr. Congressman, or Mr. Senator or Mr.
to do, or else they won't get that bonus (akaPRESIDENT, have to sacrifice everything
"earmark") or promotion (committeeyou've got. I don't care how hard it is, or
assignments!). If they want to keep theirhow much ridicule and abuse you have to
jobs, they do what the organization (aka,endure. I don't care if you are frowned upon
"their party") wants them to do. They helpby your "bosses" or if you miss out on the
each other out and they always try to stay injuicy bonuses. You asked for the opportunity
front of the competition. Like the manager,to lead, so LEAD!



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